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Terms & Conditions

  • You must verify the warranty details and the photos at the time of purchase.
  • V-CARE warrants the included hardware products for six months from the date of retail purchase.It does not warrent any physical and water damage and such manufacturing defects like display line after updating the software and white display. This particular manufacturing defect will only be repaired and no replacement will be provided. Also warranty does not apply to cases of MDM lock and theft

  • V-CARE further ensures that in all defects other than manufacturing defects if the purchased phone cannot be repaired ,it will be replaced with a similar phone of the purchased value after considering it's then state. It is also clarified that at the time of making the claim if the spare parts happen to be not the original ,service or replacement will be provided only according to it's value

  • The mobile set will be examined by our technical wing. Their report and photos will be taken as the ultimate deciding factor for replacement and warranty